TicketsWest VP Jack Lucas said, “When we decided to offer self service kiosks, we surveyed the market and Livewire quickly emerged as the leader in the ski lift ticket industry. Our customers are used to buying tickets at the stores’ customer service desk but the addition of kiosks will assist in providing additional customer service by providing increased purchasing services. TicketsWest is committed to constant improvement of our customer service experience and the implementation of this program is a great example of that. ”
Founded in 1998, Livewire specializes in deploying web-enabled self-service kiosks in retail spaces. Livewire’s kiosks support ecommerce, virtual inventory, customer service, and transactions to supercharge both retailer ROI and customer satisfaction. Recently, Livewire received “Best Retail Kiosk of 2003” awards from both Kiosk Magazine and trade show KIOSKCOM for its network of ski lift ticketing kiosks.
WestCoast Hospitality Corporation owns, manages, franchises and develops hotels providing care, comfort and value. WestCoast also provides entertainment services through TicketsWest, including event ticketing for venues in the United States and Canada, and aggregates content for travel and entertainment that is sold in real time at its www.ticketswest.com website. TicketsWest also includes WestCoast Entertainment, a Broadway and special event presenting company. Registered trademarks of WestCoast Hospitality Corporation and its affiliates protect the use of “WestCoast,” and “TicketsWest” and various derivatives of those usages.
Livewire is a registered trademark of Livewire Kiosk. All other trademarks and trade names are the property of their respective owners.