In today’s business world, it’s all about tailoring the experience to the customer. Whether it’s a design-your-own iPad…
hospitality
Picture this: it’s midnight and you’re about to enter a hotel. You’ve just finished a turbulent cross-country flight,…
How many times have you gone to use your smart phone, only to become annoyed when you remember…
Even me, a guy who eats, sleeps, and breathes technology, can’t argue that high-touch, human elements are essential…