“We were impressed with Livewire’s ski kiosks and approached them to help us,” said Soiled Dove’s owner, Frank Schultz. “Our old system added exorbitant convenience fees to our tickets and didn’t integrate well with our in-house ticket sales. The system that Livewire provided us not only solved those problems, but we even added a “will-call” capability to our web site. Customers can reserve tickets in advance and then pick them up at the kiosk on the night of the show.”
Roy Smith, Livewire’s President said, “We believe that our TicketEngine self-service technology can be applied in a wide variety of situations, such as the Soiled Dove. We installed the kiosk in early May and it is now fully operational. We are very pleased with the system that we developed for Soiled Dove and, judging by the ticket sales and comments from customers, the Soiled Dove’s customers are pleased as well”
Founded in 1998, Livewire specializes in deploying web-enabled self-service kiosks in retail spaces. Livewire’s kiosks support e-commerce, virtual inventory, customer service, and transactions to supercharge both retailer ROI and customer satisfaction. The company is the leading self-service ticketing provider to the U.S. ski industry. Its Colorado-based kiosk network sells over 100,000 ski lift tickets per season. Livewire recently received the “BEST RETAIL KIOSK of 2003” award from KioskCom, the kiosk industry’s trade show (www.kioskcom.com) .
NEED LINK TO HERE – EDITOR NOTE: A HIGH RESOLUTION PHOTO OF THE TICKET KIOSK IS AVAILABLE – also a full case study of this installation is available here.
Livewire is a registered trademark of Livewire Kiosk. All other trademarks and trade names are the property of their respective owners.