New touch-screen kiosks at Metropolitan State University in Denver enable students to obtain a wide variety of necessary information automatically.
The university—aka Metro State—needed a centralized location where students could obtain what they needed even when university offices were closed. In addition, they wanted a system that could offload routine tasks from busy administrators and keep overhead down.
Livewire Digital supplied the interactive units, software, and training for the informational kiosks, which allow students a to print unofficial transcripts, check grades, classrooms and status for wait-listed classes, and students and parents to obtain information on:
- How to navigate around campus
- First Year Success
- Metro’s three schools: Business; Letters, Arts and Sciences, and Professional Studies
- Events on campus and in the City of Denver
- Local restaurants, retail stores and other venues
- Student discounts
- Student life
- Transportation options
- Financial aid
“We were glad to provide Metro State with interactive public informational kiosks. They give users access to the information they need,” says CEO David McCracken. “The kiosks are a helpful, user-friendly tool for navigating around the campus and informing students and parents about available services. They have helped our client succeed in its goals, and we built in the ability to add other functionality for the university as usage evolves.”
In addition to the kiosks, Metro State wanted digital signs to display up-to-the-minute information about student services, important information, deadlines and appointment schedules. The non-interactive signs display video, images, weather information, the date and time, as well as RSS feeds and custom pages. They also needed to display information from both the college as a whole and individual departments.
Finally, the university’s various departments needed to be able to manage their own content, so a content management system had to be non-technical.
Livewire provided turnkey services including custom ADA-compliant kiosk enclosures with 47″ touch screen displays, 55″ LCDs, PCs, custom graphics and screen design, installation, and training. Its eConcierge® Content Management System provides remote management and monitoring of the kiosks and digital signs for the university. Both kiosks and digital signs also provide secure lockdown as needed.
Other applications for Livewire’s interactive kiosks of note include tourist and safety resources in New York City and directional, check-in assistance at Foxwoods Casinos, and over 60 kiosks in retail stores that well ski-lift tickets. Livewire Digital is also the software vendor for the new, popular ChargeItSpot, a free cell phone charging kiosk. Livewire Digital’s eConcierge®-powered kiosks and digital signs have been in the marketplace for 15 years.