eConcierge Iot Enterprise Server

The Power To Manage From Anywhere

Livewire Digital’s eConcierge IoT Enterprise Server software platform provides end-to-end integration for your remote IoT solutions.  From remote management and monitoring of your device software / hardware to content distribution for your informational and transaction-based self-service kiosk systems, your benefits may include:

Device Manager

  • Manage applications on kiosks, digital signage systems, and other smart devices
  • Monitor error conditions and issue real-time alerts
  • Download files to remote devices
  • View customer usage reports

User Management

  • Manage users with role-based access control
  • Profile management provides personalization

Order Management

  • Sell products from kiosks or POS devices
  • Real-time customer service inquiries
  • Web-based sales reports
  • Campaign management for pricing discounts,
    convenience fees and coupon issuance

File Management

  • Manage download of files to remote devices
  • Background downloads keep kiosks available for use

Digital Signage

  • Manage advertisements / playlists
  • Integrated weather and news feeds

Web-based Ticketing

  • Integrate with web sites
  • Print-at-home tickets

Product Manager

  • Manage a wide variety of products with user-definable attributes
  • Serialization provides sales of tickets and
    other electronic deliverable products
  • Maintain hierarchical catalogs of products
  • Flexible pricing structure

Pre-paid Card Management

  • Assign pre-paid cards to customers
  • Assign cash value and products to pre-paid cards
  • Utilize pre-paid cards for purchases and access control

Customer Manager

  • Maintain customer information
  • Associate customers to sales
  • Customer profiles allow personalization

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