I don’t know about you, but lately it seems like I’ve been craving convenience everywhere. When my typical…
Omni-Channel Engagement
Everything from the first impression of your website, to interactive kiosks, digital signage, mobile apps and great customer service should keep your customer at the center.
To build loyalty with existing and potential customers—and to make the most of these interactions—it’s vital to engage them across every channel where they spend time, especially as they change channels throughout the purchasing process.