July 13, 2014 – YORK, PA – Ticket Box in Kissimmee, Florida called on Livewire Digital of York, Pennsylvania, to bring in new technology to revolutionize ticketing for tourists. Ticket Box wanted an exciting and efficient solution for tourists to purchase tickets to the area’s top attractions, all in one place without long lines, hassle, or confusion.
Tourists visit a Ticket Box to browse through the area’s world-renowned attractions and value-priced ticket options. After selecting the attractions they wish to visit, Ticket Box prints and dispenses their tickets, instantly. For attractions requiring wristbands or other forms of entry, a voucher will be printed that can be exchanged for an entry pass at the attraction’s Will Call. In addition to saving time and avoiding the stress of high-pressure sales situations, Ticket Box allows tourists to discover new attractions and activities to enhance their vacations.
Livewire Digital combined their intuitive user interfaces with self-service ticketing software to make the Ticket Box vision a reality. David McCracken, CEO of Livewire Digital says, “We have a lot of experience with ticket kiosks, and we’ve already learned what interfaces and formats work. Providing the technology for Ticket Box was right in the sweet spot of our eConcierge® customer engagement platform.”
Ease of use and speed, for both vendors and tourists, were central when designing the Ticket Boxes kiosks. Sam Haught, Owner of Ticket Box says, “Bringing in Livewire Digital just made sense. They know our industry. They helped us quickly create the kiosk and the software we needed to ensure Ticket Box kiosks are easy to install and easy for consumers to use.” Ticket Box launched in May 2014 and their kiosks are now in in locations throughout the Orlando area, including airports, hotels, restaurants, and local retailers.