Foxwoods eConcierge

eConcierge®  The Power to Connect with a Touch

Livewire’s eConcierge® omni-channel solution replaces traditional concierge channels, managing communications to your customers via kiosks, digital signs, mobile apps, social media, and web sites, all through a single console. Our software solution supports vital virtual concierge functions such as business/property information, way-finding, interactive maps and directories, entertainment, dining and event information, and more.

With LIVEWIRE’s eConcierge® Content Management Server Software, you can create an omni-channel virtual concierge system capable of delivering a wide variety of information to your audience with a minimal investment.

  • You will be able to:
  • eConcierge powers:
  •  

    • Provide a direct real-time connection to information, directions, products and services.

      Retail Mall  Virtual Concierge and Wayfinding

    • Easy-to-manage hierarchical functionality so your information can be categorized and displayed in a user friendly fashion.
    • Eliminate the cost and waste of keeping paper guides and notifications updated with current information.
    • Generate revenue by creating attractive advertisements for your business partners and community businesses.
    • Integrated directional way-finding.
    • Integrate real time customer service phone dial up functionality.
    • Integrate coupon printing, ticketing, loyalty cards, gift card activation and self-service check-in.
    • Integrate to your CMS/POS.
    • Manage all this with one platform and deliver to your kiosks, digital signs, and mobile devices.
    • Easily access secure web based reports and monitor the use of your devices.
    • Hotel and resort directories / way finding
    • Retail mall and shopping center directories / way finding
    • Corporate virtual receptionists
    • Hospital staff directories and way finding maps
    • Educational facility directories

    To learn how to get more from your virtual concierge kiosk system, click here.